BallrBet — Terms and Conditions

Ballr Pty Ltd (ACN 686 584 725) – Terms and Conditions

Version 1.2 | Current as at 2 June 2026

Approved by Ballr Pty Ltd on 2 June 2026

1. General

1.1 This document contains the terms and conditions (Terms) of Ballr Pty Ltd (ACN 686 584 725, ABN 25 686 584 725) trading as BallrBet (BallrBet, we, us or our). BallrBet is registered as a corporate bookmaker by the Victorian Gambling and Casino Control Commission (VGCCC) to accept bets on-course on race days where BallrBet is fielding and on the internet in Australia twenty-four (24) hours a day. Ballr Pty Ltd also owns and operates the broader Ballr ecosystem, including BallrBet at ballrbet.com and Ballr at ballr.live.

1.2 By opening a BallrBet betting account, placing a bet with BallrBet, accessing the BallrBet website, or otherwise using BallrBet services, you agree to become a customer of BallrBet and to be bound by these Terms. It is your responsibility to read and understand these Terms. By opening an account on the website or using BallrBet, you are also taken to have read and accepted Ballr Pty Ltd's Privacy Policy (https://ballrbet.com/help/privacy-policy), which applies across the shared Ballr ecosystem.

1.3 To the extent that a situation or issue arises for which these Terms make no provision, Ballr bet reserves the right, acting reasonably, to make decisions regarding such situations or issues in its sole and absolute discretion. Such decisions will be final and binding.

1.4 You agree that the products and services offered by Ballr bet are for recreational purposes, including the ability to place a bet with possibilities of a win or a loss.

2. Customer Responsibility

2.1 To become a Customer with Ballr bet, you must be aged eighteen (18) years or over. If any child has access to the device you use to log into and access the Ballr bet website, it is your responsibility to prevent children from accessing your website account.

2.2 Customers are responsible for ensuring that their account details, including email address, residential address, telephone contact number and payment/bank details are kept up to date and to notify Ballr bet immediately of any incorrect account details. If a Customer has not kept their account details up to date, Ballr bet reserves the right to suspend the account.

2.3 Subject to applicable laws, your consent and your marketing preferences, BallrBet may use your contact details to keep you informed about BallrBet products, promotions, services and events. Direct gambling marketing will only be sent where we are permitted to do so, including where any required express and informed consent has been obtained and has not been withdrawn. You may opt out of direct marketing at any time.

2.4 As a Customer, you are not permitted to duplicate or republish any data or content published on this website without written authorisation from Ballr bet management.

2.5 The Customer should be aware that there are limited circumstances in which Ballr bet is required under regulatory obligations to provide external organisations with access to your personal information (in accordance with Ballr bet's Privacy Policy).

2.6 A Customer must only have one (1) account at any time on the website. If it is suspected that a Customer has a duplicate account, Ballr bet will suspend/close all accounts on the website and, at its discretion, void any bets in those accounts.

2.7 You acknowledge that Ballr Pty Ltd owns and operates both BallrBet and Ballr, and that BallrBet forms part of the broader Ballr ecosystem. BallrBet and Ballr accounts are not currently linked into a single customer login. However, Ballr Pty Ltd may collect and use technical, usage, device, advertising, analytics and engagement information across ballrbet.com and ballr.live in accordance with its Privacy Policy.

2.8 This cross-platform information may include cookies, pixels, tags, IP addresses, device identifiers, advertising identifiers, browser information, referral information, pages viewed, links clicked, conversion events and other website or app activity. Ballr Pty Ltd may use this information for analytics, attribution, advertising measurement, onsite personalisation, content personalisation, fantasy tool improvement, campaign performance, fraud prevention, security, responsible gambling, compliance, marketing suppression and regulatory purposes.

2.9 BallrBet will not sell, rent or trade your Personal Information or customer data. BallrBet may disclose Personal Information to service providers, regulators, racing and sports bodies, government agencies, law enforcement, identity verification providers, payment providers, analytics providers, advertising providers and other third parties where described in the Privacy Policy or where required or permitted by law.

2.10 Ballr.live may display public onsite banners or advertisements for BallrBet where legally permitted. These public onsite banners are separate from direct marketing sent to an individual by email, SMS, push notification, phone or other direct channels. BallrBet will not send direct gambling marketing to Ballr or ballr.live users unless they have provided any required express and informed consent and have not withdrawn that consent.

2.11 BallrBet may use Personal Information collected through BallrBet and, where permitted, through the broader Ballr ecosystem to identify excluded, self-excluded, barred or otherwise prohibited persons, to comply with BetStop and other exclusion obligations, to suppress direct gambling marketing, to prevent prohibited account opening or betting, and to comply with responsible gambling, AML/CTF, integrity and other legal or regulatory requirements.

3. Account Security

3.1 It is the Customer's responsibility to ensure that they keep their website User ID and password confidential. If you suspect that your User ID and password may no longer be confidential, you must notify Ballr bet immediately. Passwords can be changed via a telephone conversation with one of Ballr bet's staff after identity is confirmed.

3.2 Customers will be responsible for all bets in which their Ballr bet User ID and password are used for any activity on their account. Any bet made via the Ballr bet website will be deemed as valid and may not be changed, cancelled or modified. If a Customer informs Ballr bet that a bet was made in error as soon as practicable after the bet was placed (but before the event has commenced), the initial bet may only be voided at the sole discretion of Ballr bet management, acting reasonably.

3.3 A Member must immediately notify Ballr bet of any matter (including any potential mental impairment) which may lead us to reasonably infer that your ability to make sound judgments about betting may be impaired.

3.4 Ballr bet's Website contains adult content and is intended for use by persons over the age of 18.

3.5 If minors have access to a laptop or computer that a Member uses to log into their Account, Ballr bet strongly recommends that a child protection software package is installed onto that equipment. Two such software applications are Cyber Patrol and Net Nanny.

4. Customer Identification Requirements

4.1 Customers must provide Ballr bet with adequate identification for the purposes of complying with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act). The identification must have at least proof of name, date of birth and current residential address.

4.2 As of 29 September 2023, Ballr bet is required by the Act to verify a Member's identification information before they can transact on their Account. If a Member's Account is opened but not verified, they will be unable to deposit/withdraw funds, place bets or otherwise transact on the account until it is verified.

4.3 Ballr bet will attempt to verify your identity automatically with an online identity verification company such as Green ID. If Green ID is unable to verify your identity, Ballr bet may request that you provide verification using original or certified copy identification documents.

4.4 You are required to provide identification as follows:

Option A — One form of primary photographic identification:

Australian Driver's Licence
Australian Passport
Foreign Passport
Australian Proof of Age Card
Australian National Identity Card
Foreign National Identity Card
Foreign Driver's Licence

Option B — Two forms of identification (one from each list below):

Primary non-photographic identification:

Australian Birth Certificate
Australian Citizen Certificate
Australian Concession Card
Foreign Birth Certificate
Foreign Citizenship Certificate

Secondary identification:

Utility Bill
Rates Notice
Bank Statement
Centrelink Statement (no older than three months)
ATO Assessment Notice (no older than twelve months)

Note: Where primary photographic identification does not confirm the Customer's residential address, the Customer must also provide a copy of secondary identification.

4.5 Where documents are required to be sent to Ballr bet for manual verification, this information can be sent via email to support@ballrbet.com.

4.6 If a Customer uses a debit card to fund the account, legible copies of the front and back of the card may be requested. Debit cards used to fund a Customer's account must match the Customer's account details. Debit cards with a name other than that registered with Ballr bet will be refused and the account may be suspended.

4.7 Where Ballr bet has a reasonable suspicion that the Customer is not the true or beneficial holder of the account, it may request any further information it deems necessary. All certified documents must be produced in the English language.

4.8 Should a Customer deliberately falsify any identification or any other details, Ballr bet reserves the right to suspend and/or close the account without prior notification. Instances of suspected fraudulent activity may be referred to the relevant authorities.

4.9 Should a customer fail to complete an identity or verification request, Ballr bet reserves the right to close the account and void all bets made on the account at its discretion.

5. Account Deposits and Withdrawals

5.1 Customers may deposit funds into their account via debit card, Apple Pay, Google Pay and PayID.

5.2 Ballr bet may, at its absolute discretion, add or remove payment methods from time to time.

5.3 Please note there may be delays in depositing/withdrawing funds, depending on the payment method used and the financial institution you bank with. At times, transactions may take up to 48 hours to be processed.

5.4 Funds in your account are not treated the same as a bank account; therefore, funds are not insured, guaranteed, or otherwise protected by any banking insurance system.

5.5 Pursuant to the AML/CTF Act, Ballr bet reserves the right to reject funds deposited where it determines they are for improper use and not for the primary purpose of betting. Funds will be returned to their origin and the Customer's account may be closed as a result.

5.6 Ballr bet requires that the value of any deposit into a Customer's account be transacted prior to Ballr bet authorising a withdrawal request. All deposits must be turned over at least once prior to withdrawal.

5.7 Ballr bet does not charge the Customer fees for financial transactions on their account. The Customer may be charged a fee by their own banking institution. Ballr bet reserves the right to pass on fees incurred by the business on financial transactions.

5.8 Customers must have satisfactorily completed the account identification process prior to any account withdrawal being processed.

5.9 All deposits made to Ballr bet accounts must come from a bank account or debit card in the name of the Ballr bet account holder.

5.10 The bank account that you nominate in your account details must match your name registered by Ballr bet as the account holder. Ballr bet, at its absolute discretion, may suspend/close your account without notice if it suspects a third party is transacting credit in the account.

5.11 If Ballr bet credits your nominated bank account with funds in error, it is the Customer's responsibility to notify Ballr bet and return those funds in a timely manner.

6. Charge Backs

6.1 Members agree and warrant that no charge-backs or other cancellation of deposits will be made relating to your Account without our consent. In the event of any of the foregoing occurring, you agree to indemnify us for any costs, claims, damages and expenses relating to or arising in connection with this.

6.2 If a Member disputes a financial transaction on their Account relating to a third party, Ballr bet may temporarily suspend your Account, without notice, pending an investigation. If we incur any loss as a result of that investigation, we reserve our right to recover such losses from you.

6.3 If you use any of Ballr bet's banking-specific options, you accept that Ballr bet may request a bank statement to verify where funds have originated prior to any withdrawal being approved. Ballr bet may decide to return these funds at its discretion and void bets should it deem the funds to be unauthorised.

7. Ballr bet's Reserved Rights

7.1 Ballr bet reserves the right to modify these Terms on the website at its discretion and will publish such changes on the website. It is your responsibility as a Customer to be aware of any changes to the Terms. Ballr bet will endeavour to provide you reasonable prior notice of any significant changes.

7.2 Ballr bet reserves the right to withhold deposited funds and/or winnings from resulted bets when it believes (on reasonable grounds) that any transaction has been misused or used fraudulently. Any matters of inappropriate or fraudulent use of any deposit will be reported to the relevant authorities.

7.3 Ballr bet reserves the right to close or suspend a Customer's account, apply restrictions to an account and/or void any or all bets made by any person who, in Ballr bet's reasonable opinion:

Attempts to defraud Ballr bet; or
Has operated an account which may compromise integrity and/or where a bet has not been placed on a good faith basis, including where a person seeks to manipulate the outcome of a market, receives an unjust advantage from information not accessible to the general public, intentionally abuses an inadvertent error in a market, intentionally seeks to inappropriately exploit a market or these Terms, or attempts to disguise or interfere with the IP address of a device being used to access an account.

7.4 Subject to these Terms, Ballr bet reserves the right at any time to refuse any bet or part of a bet without providing a reason or advance notification. Circumstances in which Ballr bet may refuse a Customer's bet include (but are not limited to) where:

Ballr bet reasonably suspects that a Customer may be betting on behalf of another person (a "bowler");
Ballr bet is compelled to do so in accordance with its licence obligations;
A Customer is or may be in breach of these Terms or any applicable law; or
A Customer's proposed bet would present an unacceptable liability risk to our business.

7.5 If any price displayed on the Ballr bet website is clearly in error, Ballr bet reserves the right to cancel any bets placed at the incorrect price.

7.6 Save to the extent permitted by law, Ballr bet excludes all warranties (express or implied) relating to its betting business and shall not have any liability for direct, indirect or consequential loss, damage, expense or injury suffered by any Customer.

7.7 Ballr bet's liability in respect of any claim or loss shall be limited in amount to the relevant bet placed by a Customer.

7.8 Ballr bet reserves the right to void, on reasonable grounds, any or all bets made by any individual or group of people who may be acting together in an attempt to defraud Ballr bet, or to gain financial benefit in an unfair or inappropriate manner, including through the manipulation of Tote-based dividends or official starting prices.

7.9 BallrBet actively monitors traffic to and from the website and may use cookies, pixels, tags, IP addresses, device identifiers, browser information, advertising identifiers, account information and other technical or usage information to detect fraud, misuse, automated or robotic activity, duplicate accounts, suspicious activity, security risks, compliance risks, prohibited activity and integrity concerns. BallrBet reserves the right, acting reasonably and in accordance with applicable laws, to block access, restrict functionality, suspend or close an account, void bets, withhold benefits or take other action where prohibited activity is detected or reasonably suspected.

7.10 Any customer with a hidden or unidentified IP address or found to be using a Virtual Private Network (VPN) may be investigated. Ballr bet reserves the right to close your account or deem void all bonus bets/winnings if we have a reasonable basis to suspect suspicious activity using a VPN.

7.11 BallrBet may use information collected through ballrbet.com and, where permitted, information collected through ballr.live or other Ballr ecosystem services to support fraud prevention, account security, duplicate account detection, AML/CTF compliance, responsible gambling, self-exclusion, BetStop, marketing suppression, customer support, analytics, attribution, advertising measurement and personalisation, in accordance with Ballr Pty Ltd's Privacy Policy.

8. Placement, Acceptance and Settlement of Bets

8.1 Where there is inconsistency between this Term and individual Racing or Sports Terms regarding a particular matter, the individual Racing or Sports Terms will prevail.

8.2 Bets may only be accepted up to the advertised start time, actual start time, or such earlier time of a race or event as directed by Ballr bet. No bets may be placed after the race or event has commenced. If a bet is inadvertently accepted after the start time, the bet shall be deemed invalid and will be refunded to the Customer.

8.3 Ballr bet has absolute discretion over which Odds, prices or lines it may choose to offer a Customer. All Odds displayed on the Ballr bet website or on-course are indicative only and may change before the bet is accepted. The only Odds offered are those displayed on the betting ticket at the time the bet is confirmed by a Customer.

8.4 When a Customer is placing a bet via the internet, it is only accepted once the Customer submits the bet and a confirmation is received, accompanied by a bet receipt number.

8.5 A "Dispute" includes any dispute or matter between Ballr bet and a Customer arising from these Terms or relating to the products and/or services provided by Ballr bet.

8.6 All bets with Ballr bet are deemed to be received in Melbourne, Victoria. These Terms shall be governed by and construed in accordance with the laws of Victoria and each account holder irrevocably submits to the exclusive jurisdiction of the Victorian Courts in respect of any Dispute.

8.7 If a person wishes to make a complaint about Ballr bet, they may do so by first emailing support@ballrbet.com. If the complaint cannot be adequately resolved, you may submit a complaint to the VGCCC at https://www.vgccc.vic.gov.au/iwant/complaints. Complaints to the VGCCC must be made within 14 days of the completion of the relevant event. Decisions of the VGCCC are final and binding.

8.8 Where a Dispute occurs which cannot be resolved between the Customer and Ballr bet, records and/or recordings of a Customer's transactions may be made available to the adjudicator of the Dispute.

8.9 Customers will be unable to change or cancel a bet once it has been accepted by Ballr bet. Please check your wagers carefully before submitting them.

8.10 The minimum bet is $1.

8.11 Unless otherwise agreed, the maximum amount that may be paid out on any bet is $100,000.

8.12 The maximum payout for any event or outcome is $100,000.

8.13 In the event that your expected payout exceeds these limits, you may see a cash deduction in your Account for the corresponding amount.

8.14 If your bet has not been accepted in the first instance, Ballr bet reserves the right to accept your bet at an equal or lower stake, as long as the price has remained the same and the event has not started.

8.15 Multi-Bets

A "Multi-Bet" is the combination of two (2) or more Single selections (known as "legs"), which multiply the individual Odds creating the total dividend. Ballr bet will accept Multi-Bets up to twenty (20) legs, including a combination of Racing and Sports. Multi-Bets cannot be placed on dependent events. If any leg(s) are deemed void, the remaining leg(s) will be recalculated excluding the voided leg(s).

8.16 All-In Betting

"All-In Betting" means regardless of whether a runner/competitor starts or completes the event in which a bet is placed, all bets stand and no refunds shall be payable or deductions apply.

8.17 Dead-Heat Rule

A "Dead-Heat" occurs when two (2) or more runners/competitors are officially declared to have finished equal. Unless otherwise stated, the Dead-Heat Rule applies as follows:

Where no dividend was offered for the Dead-Heat outcome, bets will be paid at the face value of the ticket divided by the number of competitors tying for that Place.
For Each-Way betting, Place ties will be paid such that the place portion of the face value of the ticket is multiplied by the remaining number of places available and divided by the number of competitors tying.
If the bet was placed on a Tote product, Ballr bet pays on the re-framed Tote dividends.
Where a Draw price was offered and a Dead-Heat occurs, all Win or Place bets will be deemed losers and the Draw option will be paid as the winner.
In the event of a Dead-Heat in a horse or harness race where a protest is upheld, the payout on the runner that is relegated will be half the face value of the ticket.

9. Bonus Bets

9.1 Bonus bets are genuine offers intended for Customers only, cannot be used in conjunction with any other offer and cannot be withdrawn for funds upon receipt.

9.2 You may only receive Bonus Bets via one (1) IP address or household address. Bonus Bets are provided at Ballr bet's discretion and can be withheld or removed at any time if the account is closed, used incorrectly or fraudulently. If Ballr bet has reasonable grounds to suspect you are using Bonus Bets as a source of match betting or promotional arbitrage, Ballr bet reserves the right to suspend or close your account or void all Bonus Bets and/or winnings.

9.3 Ballr bet reserves the right to limit which markets or products bonus bets can be used on from time to time, at its discretion.

9.4 Bonus Bet promotion types include:

Deposit Bonus Promotion: A Bonus Bet is placed in an existing Ballr bet account when a Customer responds to a Deposit Bonus Promotion by depositing a minimum amount as specified in the promotion.
Winning Bonus Promotion: Additional capped winnings (excluding stake) are paid to a Customer in the form of a Bonus Bet on specified markets.
Refund Promotion: A Customer's bet stake is refunded to a Customer (in the form of a cash credit or a Bonus Bet credit) as specified in a promotion.
Reward Bonus Bet Promotion: A Bonus Bet is placed in a Ballr bet Account as a result of the Customer successfully completing a pre-determined action as specified in a promotion.

9.5 Any Bonus Bets earned will be credited to your Bonus Bet credit balance and may be used as a single bet only on eligible sports or racing markets available at the time of placement.

9.6 For winning Bonus Bets, winnings will be paid excluding the initial Bonus Bet stake. For example, if a Bonus Bet of $100 is placed on a selection paying $2.50, the net winnings paid will be $150 (i.e. $250 less the $100 Bonus Bet stake).

9.7 Ballr bet reserves the right, in its absolute discretion, to refuse to allow a Customer to participate in Bonus Bet promotions. Customers considered to be abusing Bonus Bet promotions may have Bonus Bets removed and will be precluded from receiving further Bonus Bet promotion offers.

9.8 A Bonus Bet may expire seven (7) days after being awarded if it has not been used, unless otherwise specified in the promotion's terms and conditions or extended at Ballr bet's discretion.

9.9 Ballr bet reserves the right to cancel, change or suspend any Bonus Bet promotions where it is reasonable to do so. Ballr bet will endeavour to notify Customers in the event this occurs.

9.10 Bonus Bets cannot be used to earn additional Bonus Bets. Where specific terms and conditions apply to a Bonus Bet promotion and they are inconsistent with these terms, the terms and conditions of the specific Bonus Bet promotion shall prevail.

10. Responsible Gambling

10.1 Ballr bet is committed to responsible gambling. For more information about Ballr bet's responsible gambling measures and tools available to you, please refer to Ballr bet's responsible gambling policy. Ballr bet is bound by the VGCCC Responsible Gambling Code of Conduct and, for South Australian customers, the South Australian Gambling Codes of Practice.

10.2 You agree that BallrBet may analyse your betting activity, account data, deposit and withdrawal activity, transaction history, login activity, device information, communications, responsible gambling settings, customer support interactions and other relevant behavioural and technical data as part of its ongoing commitment to responsible gambling, customer protection, fraud prevention, compliance and platform integrity.

10.2A BallrBet may use information across the Ballr ecosystem to ensure excluded, self-excluded, barred or prohibited persons do not receive direct BallrBet gambling marketing or open or use a BallrBet betting account, where required or permitted by law.

10.3 Ballr bet may, at its discretion, temporarily or permanently close your Account immediately and refuse to allow you to place any bets if it considers that you may have a problem with your gambling.

10.4 Ballr bet is not responsible for any failure to identify that you have a problem with responsible gambling and is not liable for any bets that you are able to place. Ballr bet encourages you to tell us if you are experiencing a problem with your gambling and to access available help services.

10.5 If you are a self-excluded customer (either via Ballr bet or via the National Self Exclusion Register):

you must not attempt to open an account or place any bets with us; and
you are fully liable for your actions, and for all activity and bets placed on your account.

10.6 Subject to these Terms and at our discretion, if Ballr bet considers that you have deliberately circumvented our controls and placed bets while self-excluded:

open/pending bets may be voided, and the original stake returned to your Account;
resulted bets may stand; and
the balance of your Account may be returned to you.

10.7 Ballr bet reserves the right to refuse to allow you to open an Account or to suspend or close your account with immediate effect if it is the reasonable opinion of Ballr bet that you may have a problem with responsible gambling. If we do this, we will remit the total balance of your account to you (less any fees which we are entitled to deduct).

10.8 You agree that you must not attempt to open an account, place any bets or otherwise transact on your account whilst you are intoxicated, under the influence of drugs, or experiencing mental impairment. You are fully liable for your actions and all activity on your account in such circumstances.

10.9 Ballr bet reserves the right to suspend or close your account if it is Ballr bet's reasonable opinion that you are intoxicated, under the influence of drugs or mentally impaired. For your protection, we may suspend your Account for a 24-hour period following any such determination.

10.10 We are not responsible for any failure to identify that you are in a state of intoxication, under the influence of drugs or experiencing mental impairment, and are not liable for any bets that you are able to place in such circumstances.

11. Intellectual Property

11.1 Intellectual property (including copyright, trademark and business goodwill) in all content of the Website and App is owned by Ballr bet, unless stated otherwise or used on a fair and reasonable basis.

11.2 You acknowledge that the Website and App content, programming code or the like, must not be reproduced, distributed, adapted, transmitted, or stored in a retrieval system without our prior written consent. You must not commercialise any information or data obtained via our Website, App or any related services without our prior written consent.

11.3 We make no warranties or representations that any external linked sites or material available on the Website or App do not infringe the intellectual property rights of a third person.

11.4 Customer Data, Privacy Policy and Platform Use:

Ballr Pty Ltd's Privacy Policy forms part of the information provided to customers about how BallrBet collects, holds, uses and discloses Personal Information. The Privacy Policy applies across the shared Ballr ecosystem, including BallrBet at ballrbet.com and Ballr at ballr.live.
You acknowledge that BallrBet may use third-party tools and service providers for analytics, advertising, attribution, conversion tracking, customer support, communications, hosting, fraud prevention, security, payment processing, identity verification, document verification, AML/CTF compliance, responsible gambling, BetStop checks and other operational purposes.
BallrBet may use Google Analytics, Google Ads, Meta Pixel, TikTok Pixel and similar technologies to measure website use, campaign performance, conversions, referrals and engagement, and to assist with onsite personalisation and advertising, subject to applicable laws and the Privacy Policy.
BallrBet will not sell, rent or trade Personal Information or customer data. BallrBet may use and disclose Personal Information for the purposes described in these Terms and the Privacy Policy, and where otherwise required or permitted by law.

12. Force Majeure Events

12.1 If an event or events occur beyond the reasonable control of Ballr bet — such as an epidemic, pandemic, flood, fire, earthquake, act of God, act of war, terrorism, riot, rebellion, strike, blockade, labour disruption or other cause — that materially impacts any event which is the subject of a contingency or outcome of a market offered by Ballr bet, Ballr bet may exercise its discretion to void, cancel, restrict or otherwise alter or adjust the payout (in whole or in part) of the affected bet(s).

An "impact" on any event includes (without limitation):

any reduction in the number of events in a season;
any material change in the length of an event, series of events, or season;
a material change to the format or rules of the relevant event; or
a change in the location of an event.

13. Errors

13.1 If Ballr bet publishes, posts or quotes any materially incorrect betting information for any sporting event, or if there has been any genuine technical, human or other error or mistake in setting a market or processing a transaction, Ballr bet reserves the right (acting in good faith) to take action to correct such errors, including by voiding any bets either prior to or after the commencement or conclusion of a relevant event, or by adjusting the bet at the correct odds. Ballr bet will use reasonable efforts to notify you via the contact details registered with your account.

13.2 Unless specifically advised to Clients, Ballr bet does not offer or accept bets placed after the commencement of a race or sporting event. If Ballr bet erroneously allows you to place a bet after an event has commenced or been completed, you agree that Ballr bet may retrospectively void the bet and, where any winnings have been withdrawn, demand or process repayment.

13.3 You agree that Ballr bet is entitled to issue you with an invoice in respect of the amount of winnings credited in error and withdrawn, and that the invoice shall be evidence that the amount is immediately due and payable.

13.4 Occurrences constituting an error include (but are not limited to):

where the price at which a bet is transacted is materially greater than that offered by a competitor for the same or similar contingency;
Ballr bet incorrectly states the relevant betting information for any event;
Ballr bet accepts bets on closed or suspended markets;
incorrectly calculating or settling an amount above what is legitimately due;
Ballr bet's systems fail to preclude multi betting on legs involving the same or substantially the same contingencies;
Ballr bet's systems permit a transaction outside of industry practice;
where there is an error in the calculation of a price forming part of a multi bet; and
any other situation in which a person with a working understanding of betting could reasonably expect that an error had been made.

13.5 Where the error in price or selection is part of a multi bet, Ballr bet will either recalculate the impacted leg(s) at the correct prices or void and exclude the impacted leg(s).

13.6 Ballr bet will take reasonable steps to promptly contact you via email or phone if it exercises its rights under clause 13.1.

13.7 We are not responsible for a bet not being placed or for a transaction not being processed for any reason, including failure of telecommunications services or internet connections. You acknowledge that the internet cannot be regarded as entirely secure and that information you transmit to us is transmitted at your own risk.

13.8 If you are dissatisfied with Ballr bet's decision to make an adjustment to your Account, you may, within 30 days of the date the adjustment was made, request that Ballr bet reviews its decision. Your request must be made in writing to support@ballrbet.com and be accompanied by relevant supporting documentation. We will provide a written response within 21 days of receipt of your request.

13.9 You agree not to make more than one request under clause 13.8 in relation to any one decision, and agree that the outcome of the review will be final.

14. Sky Racing

14.1 Ballr bet has been licensed the right to broadcast selected racing events via Sky Racing 1 and Sky Racing 2 (the Sky Racing Service).

14.2 When using the Sky Racing Service, you must comply with these Terms and Conditions, and any notices and disclaimers provided on our website and app.

14.3 Ballr bet does not guarantee access to any particular racing events on the Sky Racing Service. The content provided in the Sky Racing Service is covered by various media rights agreements with content providers.

14.4 Ballr bet reserves the right to remove or alter the content on the Sky Racing Service at any time.

14.5 The Sky Racing Service will only be available to Members with an active Account located in Australia.

14.6 You must:

only access the Sky Racing Service on mobile devices or personal computers that are owned by you or in your primary possession;
only view the Sky Racing Service on a viewing area no greater than 11 inches diagonally;
not cast, mirror, throw or retransmit the Sky Racing Service to any other device;
only use the Sky Racing Service for non-commercial, personal use in Australia;
not modify, copy, reproduce, or sell the content on the Sky Racing Service in any way; and
not use a trade mark displayed on the Sky Racing Service without the relevant owner's written consent.

14.7 Ballr bet reserves the right to suspend or permanently refuse the Sky Racing Service to any Member for any reason, including misuse of the Sky Racing Service or any breach of these Terms.

14.8 You acknowledge that there is usually a short delay between the commencement of a racing event and the transmission of the race on the Sky Racing Service. Ballr bet will not be liable for any delays or unavailability.

14.9 You acknowledge that the Sky Racing Service is supplied by Sky Channel Pty Ltd (Sky), and Ballr bet cannot, and will not be held responsible for any delays or unavailability of the Sky Racing Service.

15. Racing (Thoroughbred/Harness/Greyhounds)

15.1 These Terms are to be read in conjunction with the following Racing Code Rules:

Racing Victoria Ltd's Rules of Racing: https://www.racingvictoria.com.au/the-sport/racing/Rules-of-racing
Harness Racing Victoria's Bookmakers and Betting Rules: https://www.harness.org.au/Rules/Rules.html
Greyhound Racing Victoria's Betting and Bookmakers Rules: https://greyhoundcare.grv.org.au/Rules-of-racing/

15.2 For the purposes of these Terms, "Major Australian TABs" means the Victorian TAB (S-TAB), the NSW TAB, and the Queensland TAB (UBET).

15.3 Where a race meeting is transferred from one racecourse to another, all betting Terms will apply as if the meeting was not transferred.

15.4 If a race meeting is abandoned or postponed, all bets on the postponed meeting will be declared void and refunded.

15.5 Where there are eight (8) or more runners in a race, a Place dividend shall be paid on first, second and third places.

15.6 Where there are seven (7), six (6) or five (5) runners in a race, Place dividends shall be paid on first and second places only.

15.7 Where there are less than five (5) runners in a race, all bets shall be "Win Only". If late scratching of a runner(s) will reduce the field below five (5) runners, all non-Tote place bets will be refunded if there is no possibility for a collect.

15.8 If a runner is scratched, all bets placed after the declaration of the final field will be refunded on that runner. All other runners will be subject to a deduction applicable to the face value of winning bets placed at a fixed price.

15.9 In the case of Fixed Odds racing bets placed after the time for final acceptances but before Ballr bet makes any adjustments following a withdrawal, such bets shall stand subject to Ballr bet's Schedule of Deductions.

15.10 In the event of a field reducing from eight (8) runners to seven (7) or less, Ballr bet will pay three (3) dividends on all Fixed Odds Place bets struck prior to the field being reduced.

15.11 In the event of a field reducing from five (5), six (6) or seven (7) runners to less than five (5), Ballr bet will pay two (2) dividends on all Fixed Odds Place bets struck prior to the field being reduced.

15.12 If a Customer places a Fixed Odds Place bet online and there are only five (5), six (6) or seven (7) runners, Ballr bet will only pay on 1st and 2nd regardless of whether the Tote pays to 3 placings due to late scratchings.

15.13 Content such as form guides and speed maps are an accessory that may contain errors. Ballr bet makes no guarantee that its betting platforms and any content within them are error-free.

Exotics

Exacta: Two (2) runners selected to place first and second in the correct order. If a selected runner is scratched after the bet is confirmed, bets will be refunded on every combination including the scratched runner.
First Four: Four (4) runners selected to place first, second, third and fourth in the correct order. If a selected runner is scratched after the bet is confirmed, bets will be refunded on every combination including the scratched runner.
Quadrella: The winners selected in four consecutive races listed on the Quadrella race card. If a selected runner is scratched after the bet is confirmed, it will be transferred to the substitute favourite.
Quinella: Two (2) runners selected to place first and second in any order. If a selected runner is scratched after the bet is confirmed, bets will be refunded on every combination including the scratched runner.
Trifecta: Three (3) runners selected to place first, second and third in the correct order. If a selected runner is scratched after the bet is confirmed, bets will be refunded on every combination including the scratched runner.

15.20 Flexi Betting allows Customers to take a Quinella, Exacta, Trifecta, First Four or Quadrella at an outlay of their choice. The minimum bet for Flexi Betting is $1.

15.21 All Exotics will be paid at the dividends declared by S-TAB. All exotic payouts are capped to a maximum of the pool total held by S-TAB.

Fixed Odds Win and Place Single Bets

15.27 Fixed Win and Fixed Place Odds are the Odds received at time of placement. Fixed Odds are available on the Ballr bet website and may be subject to deductions where there is a late scratching. Once bets are confirmed, Fixed Odds are not subject to fluctuation.

Maximum Payouts

15.28 Unless otherwise agreed by prior arrangement with Ballr bet, the maximum payouts to any one Customer per bet type per race are as follows:

Australian Metropolitan Thoroughbred Racing: Win $20,000 | Place $10,000 | Quinella/Exacta/Trifecta/First Four $10,000 | Quadrella $20,000 | Multi-Bets $50,000 | Same Race Multis $20,000
Australian Non-Metropolitan Thoroughbred Racing: Win $10,000 | Place $5,000 | Quinella/Exacta/Trifecta/First Four $2,500 | Quadrella $10,000 | Multi-Bets $25,000 | Same Race Multis $20,000
NZ, Hong Kong and Singapore Thoroughbred Racing: Win $20,000 | Place $10,000 | Quinella/Exacta/Trifecta/First Four $10,000 | Quadrella $20,000 | Multi-Bets $50,000 | Same Race Multis $20,000
All Other Thoroughbred Racing: Win $5,000 | Place $2,500 | Quinella/Exacta/Trifecta/First Four $2,500 | Quadrella $5,000 | Multi-Bets $10,000 | Same Race Multis $5,000
Australian Harness Racing: Win $10,000 | Place $5,000 | Quinella/Exacta/Trifecta/First Four $5,000 | Quadrella $10,000 | Multi-Bets $20,000 | Same Race Multis $10,000
All Other Harness Racing: Win $5,000 | Place $2,500 | Quinella/Exacta/Trifecta/First Four $2,500 | Quadrella $5,000 | Multi-Bets $10,000 | Same Race Multis $5,000
Australian Greyhound Racing: Win $5,000 | Place $2,500 | Quinella/Exacta/Trifecta/First Four $2,500 | Quadrella $5,000 | Multi-Bets $10,000 | Same Race Multis $5,000
All Other Greyhound Racing: Win $2,500 | Place $2,500 | Quinella/Exacta/Trifecta/First Four $2,500 | Quadrella $2,500 | Multi-Bets $5,000 | Same Race Multis $2,500

The maximum odds for a Same Race Multi bet is $10,001.

Minimum Bet Limits (MBLs)

15.29 MBLs prescribe a minimum bet liability that bookmakers must accept on certain bets on relevant races. MBLs apply to Fixed Odds Single bets once per runner per customer per race (excludes Bonus Bets or Exotics).

ACT — Black Opal Thoroughbred Race: Win/Each Way $2,000 (Place component $800) | Place $800
ACT — Standard Race Meeting: Win/Each Way $1,000 (Place component $400) | Place $400
NSW — Metropolitan Thoroughbred Race: Win/Each Way $2,000 (Place component $800) | Place $800
NSW — Non-Metropolitan Thoroughbred Race: Win/Each Way $1,000 (Place component $400) | Place $400
NSW — Standard/Premium Metropolitan Harness Race: Win/Each Way $1,000 (Place component $400) | Place $400
NSW — Standard/Premium Non-Metropolitan Harness Race: Win/Each Way $500 (Place component $200) | Place $200
NSW — Platinum All Harness Races: Win/Each Way $2,000 (Place component $800) | Place $800
QLD — Any Thoroughbred Race: Win/Each Way $1,000 (Place component $400) | Place $400
QLD — Any Harness Race: Win/Each Way $500 (Place component $200) | Place $200
QLD — Any Greyhound Race: Win/Each Way $500 (Place component $200) | Place $200
SA — Metropolitan Thoroughbred Race: Win/Each Way $2,000 (Place component $800) | Place $800
SA — Non-Metropolitan Thoroughbred Race: Win/Each Way $1,000 (Place component $400) | Place $400
TAS — Metropolitan Thoroughbred Race: Win/Each Way $1,000 (Place component $400) | Place $400
VIC — Metropolitan Thoroughbred Race: Win $2,000 | Place $800
VIC — Non-Metropolitan Thoroughbred Race: Win $1,000 | Place $400
VIC — Metropolitan Harness Race (Fri/Sat/Sun at Melton): Win $1,000 (Win only)
VIC — Non-Metropolitan Harness Race: Win $500 (Win only)
VIC — Group 1 Greyhound Race: Win/Each Way $2,000 (Place component $1,000) | Place $1,000
VIC — Metropolitan Greyhound Race (Thu Sandown; Sat The Meadows): Win/Each Way $1,000 (Place component $500) | Place $500
VIC — Non-Metropolitan Greyhound Race: Win/Each Way $500 (Place component $250) | Place $250
WA — Metropolitan Thoroughbred Race: Win $1,000 (Win only)
WA — Non-Metropolitan Thoroughbred Race: Win $500 (Win only)
WA — All Harness Races: Win $500 (Win only)
WA — All Greyhound Races: Win $500 (Win only)

Futures (All-In Betting)

15.30 Futures betting is available on selected Racing events. There are two types:

Pre-Nominations: All bets placed prior to the official nominations being declared are accepted on a Refund If Not Nominated basis. No deductions apply.
Nominations: All bets placed prior to the declaration of Final Field are accepted on an All-In basis. No refunds will be provided for runners who do not take their place in the final field. No deductions apply.

15.33 If a Futures event is postponed and not held within seven (7) days or less of the original date, all bets shall be deemed void and stakes refunded.

Price Bump

15.34 Only available on selected Australian races. Maximum use of one (1) Price Bump per race on the first runner that a Customer has placed a bet on.

Protest Payout

15.35 Protest Payout only applies to bets placed on Final Field markets. All Futures events are not eligible.

Protest Payout applies to:

Win bets (and the win portion of Each-Way bets) placed after the declaration of the final field;
Bets on horses that are first past-the-post but later relegated as a result of a protest or stewards' inquiry; and
The Customer's first accepted, qualifying bet on a given runner.

Protest Payout does not apply to:

International races in any racing code;
Bets placed on All-In or futures markets;
Multi-leg bets, exotic bets, bonus bets, head-to-head betting or other special markets; or
Disqualifications.

Same Race Multi

15.36 A "Same Race Multi" is an aggregate bet comprising multiple runners only available within selected events, once Fixed Odds win prices are available.

Same Race Multis cannot be placed in conjunction with any other product.
Only available for races with six (6) or more runners.
Maximum of four (4) legs.
Dead-Heat Rules apply.
If one or more runners in the Same Race Multi are scratched, the bet will be declared void and stakes refunded.
The maximum odds for a Same Race Multi bet is $10,001.

Starting Price (SP)

15.37 Starting Price (SP) is the official final bookmaker's price when the race jumps. For all International Thoroughbred and Harness Racing (excluding French Racing), the final fixed price offered by Ballr bet will be deemed the SP.

Top Tote

15.38 This product is the "Best of the Major Australian TAB Win Tote Prices" for Win Tote Bets only. For any Place Tote or Each Way Tote bets on Australian racing codes, all bets will be paid at Middle Tote (the middle dividend declared by the Major Australian TABs).

Scratchings and Deductions

15.43 All fixed odds bets placed on Final Field markets are subject to deductions. No deductions shall be applied for emergencies unless the runner gains a start in the field.

The Schedule of Deductions (cents in the dollar) is as follows:

1.01–1.09: Win 72–76 | 3 Places 26 | 2 Places 40
1.10–1.19: Win 71–72 | 3 Places 26 | 2 Places 40
1.20–1.29: Win 65–69 | 3 Places 26 | 2 Places 38–39
1.30–1.39: Win 62–65 | 3 Places 26 | 2 Places 38
1.40–1.49: Win 56–60 | 3 Places 25 | 2 Places 37
1.50–1.59: Win 53–55 | 3 Places 24–25 | 2 Places 36–37
1.60–1.69: Win 49–51 | 3 Places 24 | 2 Places 35–36
1.70–1.79: Win 46–47 | 3 Places 23–24 | 2 Places 34
1.80–1.89: Win 44–45 | 3 Places 23 | 2 Places 33–34
1.90–1.99: Win 41–43 | 3 Places 22–23 | 2 Places 32–33
2.00–2.09: Win 39–40 | 3 Places 22 | 2 Places 31–32
2.10–2.49: Win 31–37 | 3 Places 20–21 | 2 Places 28–31
2.50–2.99: Win 27–31 | 3 Places 18–20 | 2 Places 25–28
3.00–3.99: Win 19–26 | 3 Places 14–18 | 2 Places 20–25
4.00–4.99: Win 15–19 | 3 Places 13–14 | 2 Places 17–20
5.00–5.99: Win 13–15 | 3 Places 12–13 | 2 Places 15–17
6.00–6.99: Win 11–12 | 3 Places 11–12 | 2 Places 14–15
7.00–7.99: Win 9–10 | 3 Places 9–10 | 2 Places 12–13
8.00–9.99: Win 7–8 | 3 Places 7–8 | 2 Places 10–11
10.00–14.99: Win 3–6 | 3 Places 3–6 | 2 Places 4–8
15.00–30.99: Win 2–3 | 3 Places 2–3 | 2 Places 3–4
31 or higher: Win 0 | 3 Places 0 | 2 Places 0

16. Sports

16.1 These Terms are to be read in conjunction with Racing Victoria's Bookmaker Sports Betting Rules 2007: https://cdn.racing.com/-/media/rv/2019-rv/the-sport/files/bookmaker-sports-betting-rules-2007-effective-1-august-2019-final

16.2 Where there is inconsistency between the Terms of specific sports and any other Terms, the Terms of specific sports shall prevail.

16.3 Unless otherwise specified under the specific sport, all bets placed on sports will be on an All-In Betting basis.

16.4 In any sporting event where there is a flat line (e.g. 7.0), and the result falls on that flat number, all bets will be declared void and refunded.

16.5 If a player or team has taken any part in the game after it has officially started and then fails to compete for any reason, your bet will be a losing bet.

16.6 In the event of a tie/draw/dead heat where no draw option was offered, wagers will be paid at face value of the ticket divided by the number of competitors tying for that placing. Where the draw option is offered, the bet is decided on the result at the end of normal time for all sports unless stated otherwise.

16.7 Where a sports event is postponed and rearranged within forty-eight (48) hours of the original scheduled start time, all bets will stand. If rescheduled more than forty-eight (48) hours later, all bets will be void and stakes refunded.

16.8 Unless otherwise stated, overtime periods or extra time periods will count towards the final result.

Maximum Payouts on Sports:

Fixed Odds Single bet: $20,000
Multi-Bet: $50,000
Same Game Multis: $25,000

Same Game Multis (SGMs): "Same Game Multis" are aggregate bets comprising constituent selections within the same event. All selections must win (no Ties, Draws or pushes) for an SGM to be deemed a winner. A selection that does not win will be settled as a loser. If one or more selections are void for any reason, the entire SGM shall be declared void.

17. Australian Rules Football (AFL)

17.1 Payouts are based on the official declared result by the AFL. Any extra time played is included for betting purposes. When a match is abandoned or postponed and played within seven (7) days of the original scheduled date, all bets stand. After seven days, single bets are void and Multi-Bets are recalculated.

17.2 Statistical markets are taken from the AFL website (www.afl.com.au). Any bet on an individual player will be refunded if they are not in the final official 23 player squad. Where the venue of any match is changed, all single bets will be void and stakes refunded.

17.3 Same Game Multis: All AFL matches are settled on the official declared result including extra time. A player must take to the field as an active player at any point of the relevant match for player selections to be considered active. If a match is postponed or incomplete but resumed within twenty-four (24) hours of the original start time, all bets stand. Venue changes: all bets on the match will be declared void.

18. Baseball

18.1 Games are official after five (5) innings. If the home team is leading, the game is official after four and a half (4.5) innings. For Run Line betting, the game needs to go nine (9) innings (or 8.5 if the home team is ahead) for bets to stand. All bets stand regardless of changes to the nominated starting pitcher. If a game is abandoned or postponed, bets stand provided the match is played within twenty-four (24) hours.

18.2 Same Game Multis: All baseball matches are settled on the official declared result including any extra innings. Selections specifically involving a pitcher who does not play will be declared void.

18.4 Player-Specific Markets: Hitting/Batting selections are active if the player gets at least one plate appearance. Base Stealing selections are active if the player enters the game at any point. Pitching selections are active if the player throws at least one pitch.

18.7 If a match is suspended after commencing, and then resumed within thirty-six (36) hours of the original start time, all bets stand. After thirty-six hours, matches not designated with an official win/loss result are treated as abandoned. Venue Changes: Bets will stand if the original home and away teams remain designated as such.

19. Basketball

19.1 All bets on basketball matches will be settled according to the official result as declared by the governing body. If the game is abandoned before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached. If a match is postponed and rescheduled within twenty-four (24) hours of the original start time, all bets shall stand. Overtime counts for all markets, except for markets that strictly specify on the result within a quarter/half.

19.2 Same Game Multis: All basketball matches are settled on the official declared result including overtime. A player must enter the court as an active player at any point of the relevant match for selections to be considered active. If a match is postponed or incomplete and resumed within twenty-four (24) hours, all bets stand. Venue Changes: If the venue of a match is changed from the one advertised, all bets on that match will be declared void.

20. Boxing

20.1 Where a fight is abandoned or postponed, the bout must be fought within fourteen (14) days of the original scheduled date for bets to stand.

20.2 If the scheduled number of rounds are changed, all bets will be declared void and refunded.

20.3 All bets on either fighter to win will be decided by the judges' decision, which may include points, TKO, KO or disqualification.

20.4 The official stopping of a round before the sounding of the bell does not constitute a full round.

20.5 If a price is offered for the Draw, in the event of a Draw all bets on either boxer to win will be losing bets. If there is a technical draw, the bout is deemed a no contest and all bets will be refunded.

20.6 In "Pick the Round" betting, if a boxer fails to answer the bell signalling the next round, the fight will be deemed to have ended in the previous round.

20.7 An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly one (1) minute and thirty (30) seconds into a three (3)-minute round.

21. Cricket

21.1 All matches are paid on the official result. For individual player or team markets, a batsman must reach the crease, a bowler must bowl a delivery, or a player must be in the starting XI for bets to stand. For first ball "dot" markets, a wicket is not deemed to be a "dot" ball.

21.2 In Test Match cricket, if the match finishes in a tie, all bets on either team will be paid as per the Dead-Heat Rule. If a match is officially abandoned, all undecided bets will be void. In all forms of limited over cricket, if the match finishes in a tie, all bets will be paid as per the Dead-Heat Rule, unless a subsequent tie-breaker method is used to determine the winner.

21.4 Interruptions to Play:

50 Over Matches: All bets will be deemed void if the match is reduced by a total of twenty (20) overs or more, unless an unconditional conclusion has been reached.
20 Over Matches: All bets will be deemed void if the match is reduced by a total of four (4) overs or more.
Test Matches/First Class: A ball must be bowled in the third innings of the match for bets to stand.

21.5 Same Game Multis: Any reduced amount of play (one ball or more) will cause all currently active bet slips to be voided. A player must participate as an active player at any point of a match for bets to stand.

22. Cycling

22.1 Cycling bets are settled as per the official classification listing at the time of the podium presentation. Any overturned decisions are not recognised for betting purposes.

22.2 Outright markets are conducted on an All-In Betting basis. No refunds will be given for non-starters.

22.3 For Head-to-Head bets: both cyclists must cross the starting line for bets to stand. If a cyclist retires, the other cyclist who finishes the race is deemed the winner. If both retire, whoever retired second is deemed the winner. If this cannot be determined, all bets will be declared void.

22.4 For Team Matchups, all nominated riders of a team must start the event for bets to stand.

23. Darts

23.1 At least three (3) legs must be played or bets will be deemed void unless otherwise specified.

24. Golf

24.1 Bets will be refunded for any player that does not tee off in any tournament.

24.2 All tournament betting includes any playoff holes.

24.3 For the Place portion of Each Way bets and other placing bets (i.e. Top 10), the Dead-Heat Rule will apply for players tied for the bottom position.

24.4 When a tournament is shortened, bets will be settled on the official result regardless of the number of rounds played.

24.5 If a tournament is officially abandoned or not completed within fourteen (14) days of commencement, all bets will be declared void unless a result has already been reached.

24.6 In all tournament Group Betting and Head-to-Head markets, all players must complete thirty-six (36) holes for bets to stand. All players must complete eighteen (18) holes for Round Match betting.

24.7 In any Group market, the winner is the player who completes the most holes (excluding playoffs). If players have completed the same number of holes, the player with the best score will be deemed the winner.

24.9 In any Make/Miss the Cut market, the player must complete at least thirty-six (36) holes for bets to stand.

24.10 For Top 5, Top 10 markets etc., all bets are paid after the completion of the nominated regulation holes.

24.11 A player is not deemed to have completed the holes played in a round if they are not awarded a score for the round completed.

25. Gridiron (American Football)

25.1 All bets are paid on the official final score, which includes any overtime played unless otherwise specified. All matches must run to the completion of the designated normal time period for bets to stand. If a game is abandoned or postponed, the game must resume within twenty-four (24) hours, otherwise single bets are void. Where there is a flat line (i.e. 7.0) and the result falls on that number, all bets will be void.

25.2 Same Game Multis: All matches are settled on the official declared result including any overtime. A player must participate in at least one play at any point of the relevant match for player selections to be active. Matches are deemed abandoned if they commence but do not reach their natural conclusion within the same scheduling week of the originally scheduled start time. Venue Changes: If the venue of a match is changed, all bets will be declared void.

26. Handball

26.1 All bets will be paid on the result from the official governing body. The match must run to completion for bets to stand, otherwise all bets will be refunded.

27. Ice Hockey

27.1 For all NHL matches, all Match Winner, Line and Totals markets include any overtime and shootout. If a shootout takes place, only one goal will be awarded to the winning team. The Regulation Winner market is the only market resulted at the conclusion of normal time. All matches must run to the completion of the designated normal time period for bets to stand. If a game is abandoned or postponed, the game must resume within twenty-four (24) hours, otherwise single bets are void.

27.2 Same Game Multis: All ice hockey matches are settled on the official declared result including any overtime and shootouts. Goals scored in shootouts are disregarded for settlement purposes of player scoring markets. All third period market selections include overtime and the resultant goal from shootouts if they occur. A player must take to the rink as an active player at any point of the relevant match for player selections to be considered active. Where a match is postponed or incomplete and resumed within twenty-four (24) hours, all bets stand. Venue Changes: If the venue of a match is changed, all bets will be declared void.

28. Motor Racing

28.1 All bets placed on Motor Racing are settled as per podium presentation. Any overturned decisions after the podium presentation will not be recognised for betting purposes.

28.2 All outright markets are conducted on an All-In Betting basis. No refunds are paid for any non-starter.

28.3 For Head-to-Head matchups, both drivers must cross the starting line for bets to stand.

28.4 On Safety Car "Yes/No" markets, a virtual safety car will not count as a Safety Car.

28.5 The Dead-Heat Rule will apply to first retirement bets where more than one competitor retires on the same lap number.

29. Netball

29.1 All bets on Match Winner, Line and Totals markets are paid on the official final score, which includes any overtime played unless otherwise specified.

29.2 All matches must run to the completion of the designated normal time period for bets to stand.

29.3 All Margin Bets and Half Time/Full Time Doubles are paid on the result at the end of normal time. Extra time is not included.

29.4 If a match finishes in a draw and no extra time is played, all Head-To-Head bets will be paid under the Dead-Heat Rule.

29.5 If a game is abandoned or postponed to another date, the game must resume within twenty-four (24) hours, otherwise single bets will be declared void.

30. Politics

30.1 Payouts are based on the party or politician that is sworn in, with wagers being settled at the time of swearing in unless otherwise stated.

30.2 Ballr bet may withhold the settlement of a market at our discretion where a recount or rerun takes place, until they are finalised.

30.3 2024 US Presidential Election: This market will be settled according to the candidate that has the most projected Electoral College votes won at the 2024 presidential election. In the event no Presidential candidate receives a majority of the projected Electoral College votes, this market will be settled on the person chosen as President in accordance with the procedures set out by the Twelfth Amendment to the United States Constitution. Faithless electors will not count. This market will be void if an election does not take place in 2024. If any candidate withdraws for any reason, including death, all bets on the market will stand.

31. Rugby League

31.1 Payouts are based on the official declared result. Full Time markets include any extra time. Normal Time and Second Half markets do not. When a match is abandoned or postponed and played within seven (7) days of the original scheduled date, all bets stand. For Time of First/Last Try Markets, payouts are based on the official clock. All Try Scorer bets are based on who is recorded as the try scorer on the relevant controlling body site. A Penalty Try only counts if a player is specifically credited with the try. Any bet on a player is refunded if they are not in the squad of seventeen (17). All bets stand regardless of venue change.

31.2 Same Game Multis: All matches are settled on the official declared result including any extra time. A player must take to the field at any point of the relevant match for player selections to be active. Where a match is postponed or incomplete and resumed within twenty-four (24) hours, all bets stand. SGM abandonment rules apply: void if a selection involves a player who has not yet been on the field; a winner if every selection has won and abandonment had no impact; a loser if any selection is irrevocably lost; void if there are no losing selections but at least one void selection. Venue Changes: If the venue of a match is changed, all bets will be declared void.

32. Rugby Union

32.1 Payouts are based on the official declared result, including the end of any additional extra time. HT/FT Doubles and all Margin Bet types are resulted at the end of normal time, excluding any extra time. When a match is abandoned or postponed and played within seven (7) days of the original scheduled date, all bets stand. Any bet on a player is refunded if they are not in the squad of twenty-two (22). In the case of a Penalty Try being the First Try, all First Try Scorer bets carry over to the 2nd Try. All bets stand regardless of venue change. For Six Nations betting, the "Grand Slam" refers to a victory against all other teams in the competition. Draws are not considered victories.

32.2 Same Game Multis: All matches are settled on the official declared result including any extra time. SGM abandonment and venue change rules apply as per Rugby League (see clause 31.2).

33. Snooker

33.1 For bets to stand, both players must start the match and the match must run to completion.

34. Soccer

34.1 All bets are settled on the result at the end of normal time (including any injury time added by the referee). Extra time and penalty shootouts do not count where a Draw price is quoted. For "To Qualify/Progress or Tournament Winner" markets, the result is paid at the conclusion of the match whether in normal time, extra time or after a penalty shootout. When a match is abandoned or postponed and played within forty-eight (48) hours of the original scheduled date, all bets stand. If a match does not run for 45-minute halves (plus injury time), all bets on the match will be deemed void.

34.1 First Goal Scorer markets: if no goals are scored all bets are deemed losers; bets on first goalscorer markets will be void if that player does not take part in the game or comes on after the first goal; an Own Goal is ignored and bets carry over to the next goal scorer.

34.2 Same Game Multis: Selections apply exclusively to the 90 minutes of normal time plus injury time, unless explicitly stated otherwise. If a player never enters the field of play as an active player, selections specific to that player will be declared void and the SGM will be void. Postponement/abandonment rules: matches within 48 hours resume with bets standing; beyond 48 hours all bets are void. Venue Changes: If the venue is changed from the one officially advertised, all bets will be declared void. For a neutral venue, all bets stand.

Key Market Rulings:

Who will get carded? — Only cards shown to players currently on the pitch count. Cards shown to managers, bench players or after the final whistle do not count.
How many corners? — Corners must be taken to count. Corners in extra time do not count.
Booking points: Yellow Card = 10 booking points; Red Card = 25 booking points. Extra time does not count.
Card counts: Yellow Card = 1; Red Card = 2; maximum a player can receive is 3 (2 Yellow, 1 Red).
Penalty awarded: Whether a penalty will be taken (regardless of being missed/scored). Overturned penalties do not count.
Sending off: Settled on any active player that receives a red card (straight or two yellows). Retracted red cards do not count.
Woodwork: Instances where the ball hits the woodwork that result directly in a goal do not count as woodwork being hit.
Team clean sheet: Whether the nominated team will not concede a goal.

35. Surfing

35.1 All bets stand regardless of the length of any delay or change of venue.

35.2 All outright markets are based on an All-In Betting basis. No refunds will be given for non-starters.

35.3 For Each-Way betting, Dead-Heat Terms apply for surfers knocked out in the semi-final stage.

35.4 For Heat Betting, all surfers in that heat must enter the water for bets to stand.

36. Swimming

36.1 Betting on the winner of an event is offered on an All-In Betting basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.

36.2 All bets will be paid on the official result as per the podium presentation. If a protest occurs and the official results change inside of twenty-four (24) hours, the event will be re-settled. The result available twenty-four (24) hours after the event will be deemed binding.

36.3 A participant that is disqualified because of an infringement (e.g. False Start) will be deemed to have taken part in the event.

37. Tennis

37.1 A match is deemed to have started with the first serve of the match.

37.2 Tennis tournament outright bets are accepted on an All-In Betting basis and if a player withdraws before or during a tournament, the bet stands.

37.3 In the event of a change in venue, surface or from outdoor to indoor court (and vice versa), all bets will stand.

37.4 In the event of a match not taking place or if a player is given a walk-over, bets on this match will be declared void.

37.5 In the event of a change in the number of sets to be played, match bets and first set market bets will stand; all other markets will be void.

37.6 If a player withdraws or is disqualified after the first set has been completed, the player progressing to the next round will be considered the winner and all Head-to-Head bets will be settled as such. If the first set has not been completed, all match bets will be void.

37.7 If a match does not run to conclusion, any markets (except for match betting) that are not unconditionally determined will be void.

37.8 For any bet on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.

37.9 All bets on the "Set Betting" market will be declared void if the match does not run to completion, except if there is no possible chance of the bet being successful.

37.10 1st Set Score and 1st Set Winner bets are finalised upon completion of the first set regardless of whether the remainder of the match runs to completion.

37.11 If a retirement occurs before the completion of the 2nd set in a best of 3 set match, or before the completion of the 4th set in a best of 5 set match, bets on the "Number of Sets" market are void.

37.12 For the avoidance of doubt, it is possible for a player to lose the match but cover a minus handicap.

37.13 If a player retires and no tie-break has already been played, the market is void. If a tie-break has already been played, the market is paid as "Yes".